Expert IT Support for Home

With over 20 years of experience and a passion for technology, I specialize in delivering friendly and reliable IT support for residential customers throughout Perth.
Committed to exceptional service, I'm dedicated to helping you troubleshoot, set up, and optimize your home technology to ensure a seamless and effortless digital experience.

Services

I offer comprehensive IT assistance for a wide range of needs. If you're uncertain about your requirements, feel free to reach out!

Hardware

New Computer Setup: Expert configuration for seamless operation.

Desktops & Laptops: Support for all your computing devices.

Networking Devices: Installation and troubleshooting of modems and Wi-Fi networks.

Peripheral Devices: Assistance with printers, tablets, smartphones, and accessories.

Software

Operating Systems: Support for Windows and Mac OS environments.

Mobile Platforms: Assistance for iOS and Android applications.

Productivity Software: Expertise in Microsoft Office Suite.

Creative & Business Software: Support for Adobe products, MYOB, and various other applications.

Maintenance

Virus Removal: Thorough removal of malware and protection against future threats.

System Cleanup: Optimization of your system for enhanced performance.

Regular Updates: Keeping your software and systems up-to-date for security and efficiency.

Backup & Security Solutions: Implementation of robust backup systems and antivirus measures.

Support Options

Find the perfect support solution tailored to your needs.

On-Site Service

Experience personalized IT help right at your doorstep.

Whether you're facing hardware issues or software glitches, I provide hands-on assistance to get your technology up and running smoothly.

Remote Assistance

Some problems don’t require an on-site visit, and with my remote assistance, I can troubleshoot and resolve your IT issues remotely.

Enjoy real-time support that ensures minimal disruption to your day.

After-Hours Support

Your technology doesn’t keep a 9 to 5 schedule, and neither do I.

My after-hours support ensures you receive timely assistance when you need it most, allowing you to address IT issues outside of regular working hours.

Emergency Call Out

Tech emergencies can happen anytime!

With my emergency call-out services, you can skip-the-queue for critical IT issues to ensure you get back on track as soon as possible.

Pricing

I offer competitive prices with no hidden costs. Enjoy the low rates and rest easy knowing there are no hidden fees. No call-out or travel fees, and no credit card surcharges. Quality service at an affordable rate!
On-Site

$100 p/h

  • Standard On-Site services rate for regular business hours.


  • Minimum 1 hour charge, then 30-minute intervals or part thereof.

Remote

$50 ½hr

  • Standard remote support services rate.


  • Minimum 30-minute charge, then 15-minute intervals or part thereof.

After-Hours

$150 p/h

  •  Public Holidays, Weekends, or after 6pm on weekdays.


  • Minimum 1 hour charge, then 30-minute intervals or part thereof.

Emergency

$200 p/h

  • Emergency priority rate, skipping the booking queue.


  • Minimum 1 hour charge, then 30-minute intervals or part thereof.

Service Area

My primary service area is the Perth metropolitan region, where I offer prompt and reliable support. While I am happy to assist customers located outside this area, please note that services provided will be subject to the after-hours rate.
Jean - Mosman Park
"Lenny has been my IT support for many years. Lenny is fantastic & patient. He explains problems with simplicity and humour. He is a treasure and is always on time."
Geoff - City Beach
“Over the years Lenny has helped me on a range of computer issues, from optimising my system, sorting out niggling email and connectivity issues to giving sound advice on hardware upgrades and arranging their purchase and installation. He is prompt, efficient, customer focused and gives great value for money. I’ve recommended him to others, and they have all been very happy with his services.” 
Ken - Leederville
"My wife and I have been associated with Lenny for over 3 years, and we can honestly say that his work attitude and professional aptitude is the best! We can recommend him and his company to assist in any future IT issues."

Contact

Get in contact with Lenny quickly and easily below!
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